Employment Description

Systems Support Technician
Date Posted 06/16/2017
Hiring Status No Longer Accepting Applications
Location Twin Cities Campus
Position Responsibilities
The Systems Support Technician will provide computer and multimedia support to faculty, staff, and students via telephone, email, and in person.  The ideal candidate must be able to work in a team environment and be self-motivated with strong customer service skills. This is a part-time position:  Monday 5pm-8pm, Tuesday – Thursday 4pm-8pm, and Saturday 8am-12pm (19 hours / week).
 
Job responsibilities include:
  • Hardware and software troubleshooting
  • Computer lab management
  • Classroom orientation and technical training
  • Printer troubleshooting
  • A/V multimedia support
  • Upgrading software
Essential Skills and Abilities
  • Use/interpret job related terminology, effectively and efficiently
  • Professional demeanor and ability to remain calm in challenging situations
  • Ability to communicate and interact successfully with a diverse community of faculty, students and staff
  • Creative problem solving skills, attention to detail and follow-through
  • Ability to work independently and as a team member
  • Ability to learn and adapt quickly and adopt new technologies
  The successful candidate must support, respect, and advance the mission of Saint Mary's University as a Lasallian Catholic institution.
Education and Experience
High School Diploma or equivalent and 2 years of IT experience or an Associate’s degree.
 
Preferred qualifications:  Bachelor’s Degree in IT related field, Certifications (A+, Microsoft, etc) and Windows / Mac operating systems experience.
 
All job offers are contingent upon the successful completion of a criminal background check.
Additional Required Materials Cover letter, resume, and three professional references
Application Review Date 06/26/2017
Starting Date 07/10/2017
Contact Tom Leach
Contact Email tleach@smumn.edu
Position Part-time
Contract Length
Other Details / Information
Benefits None
Work Sponsorship This position is not eligible for work sponsorship
  We encourage members of the protected classes as defined by the federal, state, and municipal law and those persons attracted to a university with a Lasallian Catholic identity to apply.
EEO M/W/D/V