M.A. in Health and Human Services Administration

Health and human services administration is a dynamic, growing field that needs capable, empathetic leaders.

The health sector offers engaged individuals the opportunity to put their talents to use by improving the lives of those who need it the most. Organizational leaders are charged with balancing regulatory requirements, mission-fulfillment, multifaceted funding streams, and addressing shortages of qualified staff, all while improving the quality of care and services.
 
The Saint Mary’s University of Minnesota Master of Arts in Health and Human Services Administration program is intended for both new and more experienced professionals, and delivers practical and theoretical coursework in quality and performance improvement, strategic leadership, finance, policy, health and human services administration and systems, human resources, research, writing and communication, and a thorough overview of aging, illness and the continuum of care. New perspectives are provided to lead and advance organizations successfully in the challenging and complex healthcare, long-term care, and human services fields.

Post-degree Opportunities

The M.A. in Health and Human Services Administration program prepares graduates for leadership positions in a variety of healthcare or human service settings, such as multi-specialty medical groups, health systems and hospitals, health plans, device manufacturers and pharmaceutical companies, long term care centers, home care and hospice agencies, federally qualified clinics and veterans services, not-for-profit health related agencies and organizations, and more.

From Start to Finish

  • You can earn your M.A. in Health and Human Services Administration in as little as two years.
  • The program has six start times per year.

Priority registration for Spring Term I deadline: November 17, 2017

Apply

On-Campus or Blended Programs

Fully Online Programs

Applicants must submit the following:

  1. Completed application form with the nonrefundable application fee (fee not required for alumni or students seeking readmission or veterans and active military personnel), and
  2. An official transcript issued to Saint Mary’s University of Minnesota from the institution posting the applicant’s completed bachelor degree and other relevant transcripts documenting program prerequisites and potential transfer credits.(An official transcript is one that is sent to the university by the credit-granting institution. Transcripts from countries other than the U.S. must be evaluated by a university accepted evaluation source, such as World Education Services, Educational Credential Evaluators, Educational Perspectives, or One Earth International Credential Evaluators and be deemed equivalent to accredited U.S. university standards).
  3. A reflective essay which includes the following:
    • brief description of the applicant’s background, training, and experience; and
    • statement indicating the career goals of the applicant and his or her reasons for seeking admission to the program; and
    • description of the areas the applicant considers to be his or her strengths and areas in which the applicant wishes to develop greater strengths and abilities; and
    • personal information the applicant wishes to share.
  4. Two letters of recommendation that verify professional and/or volunteer experience and academic ability; and
  5. A current résumé listing educational background and work experience.
  6. Applicants with international transcripts may require an English language proficiency exam (TOEFL, IELTS, PTE or MELAB accepted.)

Please Note: Application materials should be sent to the attention of the Office of Admission on the Twin Cities campus.

Saint Mary’s University of Minnesota
Office of Admission
2500 Park Avenue
Minneapolis, MN  55404

Locations

This program is offered at our Twin Cities and Rochester locations and online.

Program Accreditation and State Licensure

Minnesota: As of July 24, 2013, the M.A. in Health and Human Services Administration program has been accredited by the Minnesota Board of Examiners for Nursing Home Administrators (MN BENHA) as meeting education requirements for Nursing Home Administrator to prepare students to take the Minnesota Nursing Home Administrators licensing exam in the state of Minnesota. Students who wish to pursue licensure as a Nursing Home Administrator in Minnesota must meet the state’s practicum requirements and pass state and national exams.  

Other States: The program has also been designed to allow students to select program completion options, including for-credit practicum options, that may prepare students to meet licensing requirements in their state. It is the responsibility of individual students to verify requirements with their state licensing board and with the National Association of Examiners of Long Term Care Administrators Board (NAB) http://www.nabweb.org/state-licensure-requirements.

Degree Requirements

Degree Requirements

Required Core Courses 33 cr.
Required Capstone Course 3 cr.
Select one of the following:  

Health Services Executive Practicum Courses  (Long Term Care Administration Licensure Preparation)

4 cr.
Administrator in Training Courses 4 cr.
Clinical Practicum Training Courses 4 cr.
Field Experience Courses 4 cr.
Health Sector Leadership Initiative and Analysis Courses 4 cr.
Total 40 cr.

 


Required Core Courses: 33 cr.

HS612 Health Informatics and Application (3 cr.)

This course covers collection and analysis of data to support administrative, operational, financial, clinical decision making, and regulatory compliance. Roles that information systems and technologies serve in the health sector; types of computer-based health information systems; and issues related to data privacy, confidentiality, integrity, stewardship, and availability are addressed.

Upon completion of this course, students are expected to be able to do the following:

  1. Locate and describe regulations and strategic uses of data and information for healthcare, long-term care, or human services.
  2. Use historical and real-time data to make decisions through predictive analytics.
  3. Differentiate between advantages (opportunities) and disadvantages (risks) of information technology when applied to the delivery of care and services within current and anticipated systems.
  4. Identify specific technologies available for the collection, analysis, retrieval, storage, and dissemination of information.
  5. Address how technology and predictive analytics can support the planning, implementation, and evaluation of current and future administrative, clinical, financial, and operational service programs.
  6. Analyze the effectiveness of standardized vocabularies and classification systems, and identify how these systems impact delivery of care.
  7. Understand the ethical and management challenges that exist with information technologies in the health and human services sectors. 

HS658 Human Resources in the Health and Human Services Sectors (3 cr.)

This course examines core areas of talent acquisition and retention, compensation and benefits, employee relations, and employee development, including culturally responsive practice and system design. It emphasizes the application of effective and ethical human resource management principles for organizations within the health and human service sectors.

Upon completion of this course, students are expected to be able to do the following:

  1. Outline the key components of human resource management and the value added by this functional area, including the essential components of effective job analysis and design, development of position descriptions and fundamental employee health and safety programs.
  2. Identify current and emerging human resource issues and scenarios within health sector organizations, and relevant laws, regulatory requirements, and industry best practices impacting them.
  3. Analyze the broad role of human resource management within the health sector, including workforce recruitment, development, evaluation, engagement and retention programs, succession and strategic planning to maximize resident/patient/client quality of life, quality of care, and workforce satisfaction and engagement.
  4. Understand how human resource, change management, and leadership development programs are planned, implemented, and evaluated to address diversity, inclusion, and culturally responsive practices.
  5. Negotiate, interpret, and implement contractual and financial agreements, including those related to organized labor, managed care, vendors, and consultative services.

HS662 Financial Practices in the Health and Human Services Sectors (3 cr.)

This course explores the skills required for effective, ethical financial management within the health sector. Students analyze and interpret financial statements, create and evaluate operating and capital budgets, and incorporate general principles of financial management.

Upon completion of this course, students are expected to be able to do the following:

  1. Relate the historical context of healthcare financial management, theory, and concepts to the current state of the health sector.
  2. Create and evaluate an operating and capital budget for an organization.
  3. Examine the reimbursement requirements and regulatory compliance on financial performance, including exploration billing and collections practices.
  4. Analyze and evaluate the financial statements of organizations in the health or human service sectors.
  5. Use the tools of financial forecasting, planning, auditing programs, reporting systems, and control needed to make managerial decisions within the health sector.

HS710 Advanced Research, Writing, and Communication (3 cr.)

This course focuses on graduate academic and professional writing skills within the health sector, including voice and style, ethical use of source material, and revision.  Students learn to identify and evaluate resources relevant to the research, writing, and communication process with an emphasis in the health sector.

Upon completion of this course, students are expected to be able to do the following:

  1. Analyze and synthesize a variety of credible sources relevant to a research question.
  2. Integrate source material into academic and professional writing, including correct use of summary, paraphrase, and quotation, along with proper citation.
  3. Evaluate various modes of organizational and health-related communication, including emerging technologies.
  4. Apply various communication styles, including variations found within diverse cultural, gender, and generational groups.

HS711 Finance for Health Services Administrators (3 cr.)

This course examines the practices and procedures associated with ethical financial practices in the health sector. Public policy, ethics, stewardship, and the economic forces that influence organizations within the health sector are explored.

Upon completion of this course, students are expected to be able to do the following:

  1. Evaluate budget decisions and common economic variables to advance financial viability and growth of organizations within the health sector.
  2. Describe and interpret how market forces and public policy may affect the financial operations of a healthcare entity, including the emergence of risk adjusted and risk sharing models for population health management.
  3. Develop, implement, monitor, and evaluate financial policies and procedures that comply with Generally Accepted Accounting Principles. 
  4. Review and demonstrate an understanding of contract negotiation and implementation, including the anticipated impact on an organization.
  5. Identify and establish policies, procedures, and practices to mitigate risk and safeguard the assets of the organization.

HS712 Health and Human Service Systems (3 cr.)

This course evaluates the fundamentals of current healthcare and human services delivery systems in the U.S. Topics include health sector regulatory and financial systems, delivery operations, and organizational design theories.

Upon completion of this course, students are expected to be able to do the following:

  1. Compare the evolution of various types of services for vulnerable individuals and populations.
  2. Analyze the impact of social, economic, political, and regulatory forces on planning and objective setting.
  3. Evaluate the emergence of organizational designs, operations, and governance in the health sector.
  4. Analyze the factors influencing organizational outcomes and consumer/patient/client satisfaction.
  5. Assess and analyze how the health sector financing and policy, care management, private health coverage, and government programs and reforms (including Medicare, Medicaid, and the ACA) impact the cost, quality, experience, and outcomes of care and delivery systems within the U.S.

HS713 Aging, Illness, and the Continuum of Care (3 cr.)

This course provides a culturally responsive overview and comparison of the aging process and illness.  Identification of resources designed to support healthy aging as well as understanding various health and human service agencies that meet the needs of the disabled, acute and chronically ill, and the medically complex are covered.  This course covers the language and basic understanding of healthcare and human services needs for clients, patients, and residents across the continuum of care.

Upon completion of this course, students are expected to be able to do the following:

  1. Differentiate between aging and disease progression as distinct but interrelated factors in human development.
  2. Effectively define and communicate common medical and pharmacological terms for individuals and care providers.
  3. Describe the common physical, social, and psychological aspects of the human development process, focusing on the disabled and chronically ill, as well as the various approaches to addressing individual needs.
  4. Identify and develop culturally responsive best practices for addressing common elderly/disabled/chronically ill and medically complex individuals within an agency, facility, or community-based setting.
  5. Research and evaluate the laws and agencies (both public and private) addressing the needs of vulnerable populations in residential and community-based settings.

HS715 Advanced Health Policy and Ethics (3 cr.)

This course examines the ethical, legal, and culturally relevant dimensions of the U.S. health sector, including not-for-profit, for-profit, and public health systems. Topics include ethical issues, public policy, stewardship, and compliance standards impacting healthcare finance and delivery; frameworks for ethical decision making; socio-economic impacts on public policy; and strategies for influencing the policy-making process within the health sector.

Upon completion of this course, students are expected to be able to do the following:

  1. Apply frameworks for ethical administrative decision making.
  2. Analyze policies and laws impacting the delivery and financial operations of services for vulnerable individuals and communities.
  3. Evaluate the effect of current policies, payment systems, and regulatory agencies on quality and system performance.
  4. Examine and evaluate policy environment and solutions, while exploring ways to influence the creation and implementation of public policy.

HS716 Health and Human Service Administration (3 cr.)

This course explores applied theories and skills of leadership and management within the health and human service sectors. Leadership styles and culturally responsive approaches to decision making are examined. Topics such as governance, vision and mission, strategic planning, business decision support, and promotion of sustainable, ethical organizational growth, and organization stewardship are explored.


Upon completion of this course, students are expected to be able to do the following:

  1. Illustrate roles, relationships, and legal responsibilities for administration, board members, departmental managers, clinicians, staff, external stakeholders, and suppliers.
  2. Articulate an overview of the scope and roles within strategic planning and external relations (market research, marketing, public and communication relations, communication, media, and government relations).
  3. Communicate organizational vision and manage internal communication and cross-functional teamwork.
  4. Analyze organizational board governance systems for effective implementation of shared vision and mission.
  5. Evaluate strategies for promoting and leading organizational change.
  6. Evaluate ethical standards and decision-making models for health and human service administration.

HS717 Health Sector Quality and Performance Improvement (3 cr.)

This course examines the project management and quality improvement frameworks and processes in the health sector. The frameworks and processes outline key terminology, context, sequencing and life cycles, organizational designs and evaluation, and the roles of stakeholders.

Upon completion of this course, students are expected to be able to do the following:

  1. Apply project management tools, quality improvement terms, frameworks, and processes in the context of the health and human services settings.
  2. Identify project integration, scope, time, cost, quality, human resource requirements, communications, risk, and procurement management process inputs, tools and techniques, and outputs.
  3. Analyze stakeholder needs and expectations, and unique aspects in the health sector.
  4. Assess tools and strategies to effectively manage projects within organizations in the health sector to advance quality, cost, satisfaction, and value improvement.
  5. Identify approaches to apply change management, process/performance/quality improvement, and project management to improve the performance within the health sector.
  6. Develop and integrate creative, adaptive strategies that promote positive change and innovation.

HS720 Strategic Health and Human Services Leadership (3 cr.)

This course focuses on leadership principles designed to create and sustain organizations and programs in the health and human services sectors through the creation and implementation of vision, mission, and reflective practices. Leadership styles coupled with personal, cultural, and ethical awareness are evaluated.

Upon completion of this course, students are expected to be able to do the following:

  1. Identify and synthesize ethical and culturally responsive management and leadership principles and styles in the health and human services sectors.
  2. Create a vision and mission to optimize health and human service system performance, including exploration of emerging and innovative system design, technology, and partnerships.
  3. Compare strategic planning models to best support the organizational mission.
  4. Evaluate and apply best practice change management to ensure application of system, workforce, data, and technology-oriented solutions.

Required Capstone Course: 3 cr.

HS698 Capstone (3 cr.)

In this course, students integrate theory and practice by formulating and completing a project that applies the program outcomes to the field of health and human services administration.

Upon completion of this course, students are expected to be able to do the following:

  1. Complete and analyze individual competencies, using the ACHE Competencies Assessment Tool and NAB AIT Self-Assessment, to develop an ongoing professional development plan with a focus on program outcomes and concepts from coursework.
  2. Compile a final paper that poses a research question, synthesizes related literature, analyzes the findings in terms of reproducibility and generalizability, and relates findings to contemporary practice and program objectives.
  3. Present professional portfolio, including a professional-level poster presentation, summarizing conclusions of the final project.

Health Services Executive Practicum Courses: 4 cr.

NOTE:  These courses are for Long Term Care Administration Licensure Preparation

HS730 Health Services Executive Practicum 1 (2 cr.)

The 500-hour practicum course is designed to meet the requirements set out by the Minnesota Board of Examiners for Nursing Home Administrators (BENHA) and National Association of Long Term Care Administrator Boards (NAB). This course provides practical learning experiences within the context of a nursing facility to complement the student's academic training and work or volunteer experience in long-term care, general healthcare, and management. Please contact BENHA (http://mn.gov/boards/nursing-home/) to determine if this course meets the requirements for you to take the MN Nursing Home Administration licensing exam and NAB (http://www.nabweb.org/) for national or state-by-state requirements.


Upon completion of this course, students are expected to be able to do the following:

  1. Demonstrate knowledge of all functions of the long-term care facility departments.
  2. Analyze results of regulatory requirements and inspections and write and implement a plan of correction, including in-service education.
  3. Explain the roles of the nursing facility administrator and the facility relationships in the context of operations, governance, community relations, resident councils, and other health care providers operating in the continuum of care.
  4. Complete research designed to improve operations and inform decision making on a current issue.
  5. Prepare for the Minnesota Board of Examiners for Nursing Home Administrators exam.

HS731 Health Services Executive Practicum 2 (2 cr.)

The 500-hour practicum course is designed to meet the requirements set out by the Minnesota Board of Examiners for Nursing Home Administrators (BENHA) and National Association of Long Term Care Administrator Boards (NAB). This course provides practical learning experiences within the context of a nursing facility to complement the student's academic training and work or volunteer experience in long-term care, general healthcare, and management. Please contact BENHA (http://mn.gov/boards/nursing-home/) to determine if this course meets the requirements for you to take the MN Nursing Home Administration licensing exam and NAB (http://www.nabweb.org/) for national or state-by-state requirements.


Upon completion of this course, students are expected to be able to do the following:

  1. Demonstrate knowledge of all functions of the long-term care facility departments.
  2. Analyze results of regulatory requirements and inspections and write and implement a plan of correction, including in-service education.
  3. Explain the roles of the nursing facility administrator and the facility relationships in the context of operations, governance, community relations, resident councils, and other health care providers operating in the continuum of care.
  4. Complete research designed to improve operations and inform decision making on a current issue.
  5. Prepare for the Minnesota Board of Examiners for Nursing Home Administrators exam.

HS732 Health Services Executive Practicum Completion (0 cr.)

The 500-hour practicum course is designed to meet the requirements set out by the Minnesota Board of Examiners for Nursing Home Administrators (BENHA) and National Association of Long Term Care Administrator Boards (NAB). This course provides practical learning experiences within the context of a nursing facility to complement the student's academic training and work or volunteer experience in long-term care, general healthcare, and management. Please contact BENHA (http://mn.gov/boards/nursing-home/) to determine if this course meets the requirements for you to take the MN Nursing Home Administration licensing exam and NAB (http://www.nabweb.org/) for national or state-by-state requirements.


Upon completion of this course, students are expected to be able to do the following:

  1. Demonstrate knowledge of all functions of the long-term care facility departments.
  2. Analyze results of regulatory requirements and inspections and write and implement a plan of correction, including in-service education.
  3. Explain the roles of the nursing facility administrator and the facility relationships in the context of operations, governance, community relations, resident councils, and other health care providers operating in the continuum of care.
  4. Complete research designed to improve operations and inform decision making on a current issue.
  5. Prepare for the Minnesota Board of Examiners for Nursing Home Administrators exam.

Administrator in Training Courses: 4 cr.

HS735 Administrator in Training 1 (2 cr.)

This course provides practical learning experiences within the context of a health system to complement the student's academic training. The course requires at least 120 hours.

Upon completion of this course, students are expected to be able to do the following:

  1. Demonstrate knowledge of functions of the facility departments.
  2. Recommend ethical and culturally responsive solutions to known gaps and challenges within the organization through the framework for the Triple Aim from the Institute of Healthcare Improvement and the American College of Healthcare Executives Code of Ethics.
  3. Analyze regulatory oversight of the organization.
  4. Explain the roles of staff, managers, administrators, and clinicians within the context of operations, finance, public policy, governance, and community relations related to the scope of services provided within the organization.
  5. Complete research designed to improve operations and inform decision making on a current issue.

HS736 Administrator in Training 2 (2 cr.)

This course provides practical learning experiences within the context of a health system to complement the student's academic training. The course requires at least 120 hours.


Upon completion of this course, students are expected to be able to do the following:

  1. Demonstrate knowledge of functions of the facility departments.
  2. Recommend ethical and culturally responsive solutions to known gaps and challenges within the organization through the framework for the Triple Aim from the Institute of Healthcare Improvement and the American College of Healthcare Executives Code of Ethics.
  3. Analyze regulatory oversight of the organization.
  4. Explain the roles of staff, managers, administrators, and clinicians within the context of operations, finance, public policy, governance, and community relations related to the scope of services provided within the organization.
  5. Complete research designed to improve operations and inform decision making on a current issue.

Clinical Practicum Courses: 4 cr.

HS740 Clinical Practicum 1 (1 cr.)

This course provides the student with an orientation to the clinical area and the electronic medical record (EMR), as well as the opportunity to begin preliminary interpretation of echocardiographic exams performed by cardiac sonographers. Students are responsible for integrating echocardiographic data acquired by the sonographer, obtaining additional data as required, preparing a preliminary report, and delivering the report to interpreting physicians.

Upon completion of this course, students are expected to be able to do the following:

  1. Orient to clinical area and EMR applications.
  2. Achieve passing grade on Image Quality Critique competency.
  3. Achieve passing grade on Report competency.
  4. Review a minimum of 50 cases (including practice cases).
  5. Achieve an average score of > 8.0 for case reviews.

HS741 Clinical Practicum 2 (1 cr.)

Students continue to integrate academic and clinical knowledge through providing preliminary interpretation of complex echocardiographic exams. Students are responsible for integrating echocardiographic data acquired by the sonographer, obtaining additional data as required, preparing a preliminary report, and delivering the report to interpreting physicians.

Upon completion of this course, students are expected to be able to do the following:

  1. Review a minimum of 50 cases.
  2. Achieve an average cumulative score of > 8.0 for case reviews.
  3. Complete learning modules and continue formal study review with ACS faculty and/or interpreting physicians.

HS742 Clinical Practicum 3 (1 cr.)

Students continue to integrate academic and clinical knowledge through providing preliminary interpretation of complex echocardiographic exams.  Students are responsible for integrating echocardiographic data acquired by the sonographer, obtaining additional data as required, preparing a preliminary report, and delivering the report to interpreting physicians.

Upon completion of this course, students are expected to be able to do the following:

  1. Review a minimum of 50 cases.
  2. Achieve an average cumulative score of > 9.0 for case reviews.
  3. Complete learning modules and continue formal study review with ACS faculty and/or interpreting physicians.

HS743 Clinical Practicum 4 (1 cr.)

Students are expected to show proficiency in integrating echocardiographic data acquired by the sonographer, obtaining additional data as required, preparing a preliminary report, and delivering the report to interpreting physicians.  The student also provides written assessment of staff sonographer performance during this rotation.  If the student is showing adequate clinical progress, training opportunities may be arranged for advanced modalities such as 3D echocardiography.  In addition, an Advanced Cardiovascular Sonographer credentialing exam mock board exam will be made available to students.

Upon completion of this course, students are expected to be able to do the following:

  1. Review a minimum of 50 cases.
  2. Achieve an average cumulative score of > 10.0 for case reviews.
  3. Complete final clinical competencies.
  4. Complete Mock ACS credentialing exam.
  5. Continue formal study review with ACS faculty and/or interpreting physicians.
  6. Complete final clinical competencies  and sonographer peer review competency.

Field Experience Courses: 4 cr.

HS745 Field Experience 1 (2 cr.)

This course provides students with opportunities for in-depth experiences, and the application and analysis of leadership. The areas of personal leadership styles, problem solving, critical thinking, and communication are critical to success in administration. This course provides opportunities for students to practice and build these administrative and leadership skills. At least 120 hours are required to earn credit for the course.

Upon completion of this course, students are expected to be able to do the following:

  1. Analyze leadership styles and personal beliefs, particularly focused on the framework outlined in American College of Healthcare Executives Code of Ethics.
  2. Identify, research, and offer resolution related to a pre-approved issue, gap, or opportunity within an organization in the health sector, particularly focused on the framework for the Triple Aim from the Institute of Healthcare Improvement.
  3. Understand and articulate the organization's culture, challenges, and opportunities with a focus on improving human and organizational performance.
  4. Document and analyze the learnings from the experience.

HS746 Field Experience 2 (2 cr.)

This course provides students with opportunities for in-depth experiences, and the application and analysis of leadership. The areas of personal leadership styles, problem solving, critical thinking, and communication are critical to success in administration. This course provides opportunities for students to practice and build these administrative and leadership skills. At least 120 hours are required to earn credit for the course.

Upon completion of this course, students are expected to be able to do the following:

  1. Analyze leadership styles and personal beliefs, particularly focused on the framework outlined in American College of Healthcare Executives Code of Ethics.
  2. Identify, research, and offer resolution related to a pre-approved issue, gap, or opportunity within an organization in the health sector, particularly focused on the framework for the Triple Aim from the Institute of Healthcare Improvement.
  3. Understand and articulate the organization's culture, challenges, and opportunities with a focus on improving human and organizational performance.
  4. Document and analyze the learnings from the experience.

Health Sector Leadership Initiative and Analysis Courses: 4 cr.

HS747 Health Sector Leadership Initiative and Analysis 1 (2 cr.)

This course provides students with opportunities for in-depth experiences that involve the application and analysis of leadership. The areas of personal leadership styles, problem solving, critical thinking, and communication are critical to success in administration. This course provides opportunities for students to practice and build these administrative and leadership skills.

Upon completion of this course, students are expected to be able to do the following:

  1. Analyze leadership styles and personal beliefs, particularly focused on the framework outlined in American College of Healthcare Executives Code of Ethics.
  2. Identify, research, and offer resolution related to a pre-approved issue, gap, or opportunity within an organization in the health sector, particularly focused on the framework for the Triple Aim from the Institute of Healthcare Improvement.
  3. Articulate the organization's culture, challenges, and opportunities, with a focus on improving human and organizational performance.
  4. Document and analyze learnings from the experience.

HS748 Health Sector Leadership Initiative and Analysis 2 (2 cr.)

This course provides students with opportunities for in-depth experiences that involve the application and analysis of leadership. The areas of personal leadership styles, problem solving, critical thinking, and communication are critical to success in administration. This course provides opportunities for students to practice and build these administrative and leadership skills.

Upon completion of this course, students are expected to be able to do the following:

  1. Analyze leadership styles and personal beliefs, particularly focused on the framework outlined in American College of Healthcare Executives Code of Ethics.
  2. Identify, research, and offer resolution related to a pre-approved issue, gap, or opportunity within an organization in the health sector, particularly focused on the framework for the Triple Aim from the Institute of Healthcare Improvement.
  3. Articulate the organization's culture, challenges, and opportunities, with a focus on improving human and organizational performance.
  4. Document and analyze learnings from the experience.

Connect With Us

Daniel Lawrence

SGPP Admission - Enrollment Counselor Graduate School of Health and Human Services

LaSalle Hall-TC Campus, LSH116

Campus Box: # 28

(612) 238-4529

dlawren@smumn.edu

Daniel Lawrence
Molly Bigelow

Rochester Center - Enrollment Counselor

Rochester Campus, RC

Campus Box: # 53

(507) 457-8602

mbigelow@smumn.edu

Advises all students interested in enrolling in the following programs at Saint Mary's:

Molly Bigelow
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