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Frequently Asked Questions

Registration FAQ's

How do I register for classes?

  1. Log into Webtools
  2. Select Course Registration
  3. Select the Semester and then click on the Register button
  4. Select List Eligible Sections to review a list of courses
  5. After finding the course to register, select Add.
  6. Select the Register button to complete the registration process
  7. An email registration confirmation will be sent to your Webmail account. 

How can I add myself to a wait list for a course?

If the course you want to add is full it will be highlighted in red in the Course Registration screens. To be added to the wait list select Add and then Add to WAITLIST. The next screen will have a comment that you have been added to the wait list and your number on the wait list. If a seat becomes available in the class you will be automatically enrolled in the course and notified via your SMU email account. Once the course has begun students will not be added to the class.

How do I drop a class?

You may drop yourself from a course on WebTools any time prior to the start of the first class. Once the course has begun, the drop option on WebTools will no longer be available. At that time you must email dropclass@smumn.edu to submit your drop request, please include your first and last name, your student ID number, and the course you wish to drop. Drops are processed within 24-48 hours and are based off the of the time and date the email was received. A $30.00 drop fee will be issued to the student's tuition account.

Financial FAQ's

What is the Financial Agreement hold?

A hold is placed on all students’ accounts until they have completed the financial agreement. The financial agreement can be completed by logging on to WebTools, clicking on the “Change Personal Information” link and then “Fill out SMU Financial Agreement.” All that is required to complete the financial agreement is the student's name, student ID number and the date.

When is my tuition due?

Tuition is due on the 15th of the month following the start date of the course. (For example, all courses that start in January the tuition will be due February 15th). The exception is for students who have tuition reimbursement or 3rd party billing.

Students in online programs will receive a billing statement on the 1st day of class, and the 8th day of class. Payment for classes is due by the 8th day of class.