In the health and human services field, administrators work to advance their organizations in today’s challenging and complex environment. These leaders are charged with balancing multifaceted funding streams and addressing an increasing shortage of qualified personnel while improving the quality of services.
An M.A. in Health and Human Services Administration prepares graduates for leadership positions in a variety of healthcare or human service settings:
- Home health agencies
- Behavioral health institutions
- Single and multi-centered hospitals
- Hospitals, clinics, and long-term care centers
- Governmental health and human service agencies
- Nonprofit agencies and clinics
The program is intended for both new and seasoned professionals. Students choose between two specialization tracks: Healthcare Administration or Human Services Administration. Students may also pursue a non-specialized degree, which combines coursework from both tracks. Program delivery incorporates both practical and theoretical coursework delivered by current professionals in the field.
| Required Core Courses | 15 cr. | |
| Specialization Courses | 11 cr. | |
| Elective Courses | 7 cr. | |
| Required Capstone Course | 3 cr. | |
| Total | 36 cr. |
Required Core Courses: 15 cr.
GM623 Academic Research and Writing (3 cr.)
This course focuses on graduate academic writing skills, including voice and style, writing that incorporates source material, ethical use of source material, APA writing guidelines, and revising writing. Students learn to locate and evaluate resources relevant to the research and writing process.
Upon completion of this course, students are expected to be able to do the following:
- Develop a research question, delineating the complexity in an issue.
- Use information from a variety of sources relevant to a question.
- Evaluate information for relevance and credibility.
- Analyze and synthesize scholarly articles.
- Integrate source material into academic writing, including correct use of summary, paraphrase, and quotation, along with proper citation.
- Incorporate different points of view on an issue.
- Write clearly and concisely.
- Demonstrate skills in rewriting, editing, and proofreading.
GM655 Human Resource Management (3 cr.)
This course examines core areas of talent acquisition, compensation and benefits, employee relations, and employee development in both service and product-driven organizations. It emphasizes the application the application of effective human resource management principles to the issues faced by organizations today.
Upon completion of this course, students are expected to be able to do the following:
- Outline the key components of the human resource management and the value added by this functional area.
- Identify HR issues and situations in today’s organizations and relevant laws impacting them.
- Analyze human resource management’s organizational role in strategic planning and organizational effectiveness.
- Apply the fundamentals of effective analysis and job descriptions and evaluation.
- Leverage performance review strategies to motivate and develop employees and support accountability.
- Analyze the components of cultural competency and how to use it to create greater inclusion in the work place.
HS606 Common Diseases and Treatments (2 cr.)
This course provides an overview comparison of the aging process and illness. It identifies various agencies that meet the needs of the disabled, ill, or other chronic conditions. This course provides administrators with the language and basic understanding of health care needs for their clients, patients, or residents.
Upon completion of this course, students are expected to be able to do the following:
- Differentiate between the aging process and the disease process in order to respond appropriately.
- Classify various common conditions and disabilities according to appropriate medical needs and care.
- Define and use common medical and pharmacological terminology in effective communications.
HS611 Organizational Behavior for Healthcare and Human Service Systems (2 cr.)
This course examines human behavior and social relationships in the health care and human service workplace settings from a domestic and intercultural perspective. The theories, history and practices of promoting effective individual and group behavior in health care and human service organizations across cultures are covered. Topics include: groups and teams, multicultural teams, power and influence, trust, gender and equality, the impact of culture on work behavior, and creating cultural synergy in a multicultural environment.
HS612 Health Informatics (2 cr.)
This course covers accumulation and analysis of data to support administrative decision making and regulatory compliance. Roles that information systems and technologies play in healthcare, long term care, and human services, types of computer-based health information systems, and issues related to data privacy, confidentiality, integrity, and availability are addressed.
Upon completion of this course, students are expected to be able to do the following:
- Locate and describe regulations and strategic uses of data and information for healthcare, long term care or human services.
- Differentiate between advantages and disadvantages of information technology when applied to the delivery of healthcare.
- Identify what technologies are available for the collection, analysis, retrieval and dissemination of electronic information.
- Analyze the effectiveness of standardize vocabularies and classification systems, and identify how these systems impact delivery of care.
HS662 Healthcare Financial Management (3 cr.)
This course examines the financial practices and procedures associated with leading a heathcare, long term care of human services organization. Students have the opportunity to analyze and interpret financial statements, as well as create and evaluate capital budgets. Public policy and the economic forces that influence healthcare organizations are explored.
Upon completion of this course, students are expected to be able to do the following:
- Create a capital budget for an organization.
- Evaluate capital budgeting decisions using financial analysis.
- Describe and interpret how public policy may affect the financial operations of the firm.
- Apply basic auditing practices to ensure regulatory compliance.
Required Capstone Course: 3 cr.
HS698 Capstone Project (3 cr.)
Prerequisite or concurrent courses: All other required coursework for the MA in Health and Human Services degree or MBA with Healthcare Administration Specialization must be completed before this course can be taken.
In this course, theory with practice is integrated by formulating and completing a project that applies the program outcome to the field of health and human services administration and accompanying analysis.
Elective Courses: 7 cr.
GM605 Creative Problem Solving and Critical Thinking (3 cr.)
This course gives students the opportunity to learn and practice higher level thinking skills such as curiosity and imagination, divergent thinking, idea generation, creative problem solving, evaluation, synthesis, critical thinking and analysis. Students develop strategies to search for challenges, identify problems, produce creative ideas, research solutions, design innovative applications, and build a case for the solution.
Upon completion of this course, students are expected to be able to do the following:
- Analyze the importance of creativity and the need for creative leadership in business and society today.
- Apply concepts, principles, definitions and creative problem solving.
- Apply techniques and skills of creative and analytical thinking.
- Utilize both creative and analytical skills in problem solving situations.
- Practice both traditional and contemporary models of decision-making in situations marked by change and transition.
- Use problem-solving models to address problems in their own organizations.
GM640 Legal Issues for Managers (3 cr.)
This course is an overview of the American legal system and its impact on organizational decision making. It emphasizes identifying legal issues in management in the areas of torts, contracts, employment, and discrimination law. In addition, this course surveys current trends and issues in business law and the impact they have on today’s society.
Upon completion of the course, students are expected to be able to do the following:
- Explain the fundamental components and processes of the American legal and governmental systems.
- Analyze the legal rights and liabilities of public and private employers and employees.
- Define and apply the basic principles of contract, tort, and discrimination law relevant to management.
- Analyze state and federal legal issues addressed by business and industry, including wage and overtime, safety in the workplace, social media in the workplace, and employee right to privacy.
- Identify legal issues critical to managers and appropriately respond.
GM645 Marketing Management (3 cr.)
This course emphasizes a practical and comprehensive application of key marketing concepts as they apply to businesses and organizations. Major marketing principles and strategies are explored from a managerial perspective as they apply to the marketplace domestically and around the world.
Upon completion of this course, students are expected to be able to do the following:
- Apply key marketing concepts, models, theory and tools in a strategic marketing approach to business situations.
- Analyze the role of the marketing function and its complex nature in organizational management.
- Develop a marketing plan for a product or service.
- Analyze and communicate marketing issues facing the organization and the range of solutions available.
- Identify the constantly changing conditions facing marketers in a global market.
- Analyze appropriate strategies for effective social media marketing.
- Create and deliver a professional oral presentation using appropriate content, style and audiovisual support.
HD596 Creating Optimal Healing Environments (1 cr.)
This course focuses on those factors that facilitate the healing process within the individual. It explores the states of individual consciousness that contribute to or detract from the healing experience and the approaches that create these states. It examines relationship patterns that support healing and the qualities in the environment that contribute to health, balance, and well-being.
Upon completion of this course, the student is expected to be able to do the following:
- Identify the components of an optimal healing environment and assess various types of environments in terms of how effective they are in creating healing and change.
- Analyze important states of consciousness that contribute to personal change and healing.
- Relate personal experiences to states of consciousness.
- Identify the components of relational connections that facilitate healing and personal change.
- Create an example of an optimal healing environment for themselves, their families or co-workers.
HD691 Ethics and Social Responsibility (1 cr.)
This course is the second in a series of three required courses that provides a touchstone for students to meet in community as they progress through their individualized programs. This course integrates a deeper examination of the Lasallian philosophy, ethics, and social responsibility into an application to the student's field. This course environment fosters a renewal of meaning and purpose in the student's graduate work alon with a further articulation of vocation and service to the community.
Upon completion of this course, students are expected to be able to do the following:
- Evaluate the nature and power of principles of ethics of social responsibility and moral philosophy as applied in our daily lives, work, and service to community.
- Analyze Lasallian philosophy and how it applies to the student’s individualized program.
- Create a statement of meaning and purpose based on an analysis of the student’s sense of vocation.
HD694 Emerging Trends in Holistic Health (2 cr.)
This course presents an overview of contemporary trends in holistic health and wellness and gives students an opportunity to explore the mind-body connection in healing and wellness.
Upon completion of this course, students are expected to be able to do the following:
- Compare and contrast the values of allopathic medicine with those aligned with holistic health.
- Delineate the importance of personal empowerment in choosing and participating in one's health care.
- Apply concepts of individual wellness to her/his health program.
- Develop a rationale for the integrative health care model.
- Explain the power of wholeness in healing.
- Discuss the relationship between inner harmony, self-esteem, and positive
- Attitude in developing human potential and supporting health.
- Identify and discuss the inter relatedness of the physical, emotional, environmental, and spiritual dimensions of health.
HD720 Reengaging our Relationship with Conflict (1 cr.)
This course offers participants a framework through which to view the nature of conflict and their relationship with it. The nature of conflict and strategies for resolving it are explored from the perspective of conflict as a block to the natural flow of energy, or chi between people. The extent to which conflict represents imbalance and energy are examined. Strategies for resolving conflict by addressing imbalances or disease at the mental, emotional and spiritual levels are explored.
Upon completion of the course, students are expected to be able to do the following:
- Describe their current responses to conflict
- Develop new frameworks for thinking about conflict
- Identify strategies for resolving conflict, including strategies for resolving conflict on mental, emotional, and spiritual levels.
- Identify how different strategies for resolving conflict impact human relationships.
- Explain how to more consciously select options for addressing specific conflict situations.
HS607 The Internet, Social Media, and Aging (1 cr.)
This course examines the increasing influence of Internet technology and social media on older adults’ biological, psychological, and social wellbeing. Identification of market-based web supports for enhanced aging experiences will also be addressed. Additionally, the feasibility of human service providers to adapt current practices to include Internet-based solutions are discussed.
Upon completion of this course, students are expected to be able to do the following:
- Identify and evaluate the opportunities, as well as potential barriers that Internet technology presents for advancing practice with older adults in health and human service settings.
- Analyze the strengths and limitations of web-based technologies currently available for supporting healthy aging experiences.
- Develop strategies for linking service providers and consumers to Internet resources that can enhance older adults’ physical, social, and psychological wellbeing.
This course provides students with an opportunity for an in-depth experience and analysis of leadership. The areas of personal leadership styles, problem solving, critical thinking, and communication are critical to be successful in facility administration. This course provides opportunities for students to build upon and practice their leadership skills.
Upon completion of this course, students are expected to be able to do the following:
- Analyze leadership style and personal beliefs.
- Document and analyze the learnings from the experience.
- Evaluate critical thinking and problem solving applications.
HS686 Business of Integrative Care (2 cr.)
The course presents an overview of business practices for complementary and alternative medicine (CAM) at hospitals, nursing homes and human service agencies. Program development, legal guidelines, budgeting, job descriptions and other topics are studied.
Upon completion of the course, students are expected to be able to do the following:
- Evaluate various complementary and alternative modalities.
- Identify models for incorporating complementary and alternative medicine into traditional care.
- Describe steps and address potential barriers to incorporate modalities.
HS687 Leadership Development (1 cr.)
This highly experiential course strengthens leadership abilities through skill building in problem solving, negotiating, creating and communicating a vision, time management and active listening.
Upon completion of this course, students are expected to be able to do the following:
- Identify characteristics of and barriers to effective leadership.
- Develop a personal leadership philosophy that reflects greater knowledge, capabilities, and insight.
- Create strategies to support effective relationships and organizational behaviors.
- Design systems to prioritize and support projects.
Note: This course is a P/NC course.
HS692 Practicum for Current Administrators (1 cr.)
This course provides practical learning experiences to complement the student's academic training, employment, or volunteer experience in long-term care, general healthcare, and management.
Upon completion of the course, students are expected to be able to do the following:
- Demonstrate competence in completing the individualized administrative duties.
- Log 80 hours of observation and administrative duties.
This course provides practical learning experiences to complement the student's academic training, employment, or volunteer experience in long-term care, general healthcare, and management.
Upon completion of this course, students are expected to be able to do the following:
- Demonstrate competence in completing the individualized administrative duties, observations, and study required by BENHA.
- Log 100 hours of observation and administrative duties.
This course provides practical learning experiences to complement the student’s academic training, employment, or volunteer experience in long-term care, general healthcare, and management.
Upon completion of the course, students are expected to be able to do the following:
- Demonstrate competence in completing the individualized administrative duties, observations, and study required by BEHNA.
- Log 100 hours of observation and administrative duties.
This course provides practical learning experiences to complement the student’s academic training, employment, or volunteer experience in long-term care, general healthcare, and management.
Upon completion of the course, students are expected to be able to do the following:
- Demonstrate competence in completing the individualized administrative duties, observations, and study required by BEHNA.
- Log 100 hours of observation and administrative duties.
This course provides practical learning experiences to complement the student’s academic training, employment, or volunteer experience in long-term care, general healthcare, and management.
Upon completion of the course, students are expected to be able to do the following:
- Demonstrate competence in completing the individualized administrative duties, observations, and study required by BEHNA.
- Log 100 hours of observation and administrative duties.
HS697 Practicum Seminar (0 cr.)
This course provides the opportunity for students enrolled in the last required practicum section to review the practicum experiences and relate them to the theories, concepts, research, and best practices covered in previous coursework.
Upon completion of the course, students are expected to be able to do the following:
- Analyze observations and practicum experiences using theories, research, and best practices.
- Present a major project, study, or research effort designed to improve operations at the practicum facility.
- Discuss and critique peer presentations using a supportive communication style.
PRM600 Fundamentals of Project Management (3 cr.)
This foundation course examines the project management framework. This framework covers key terminology, project management context, and processes. Topics include project management knowledge areas, life cycles and organizational designs.
Upon completion of this course, students are expected to be able to do the following:
- Apply key project management terms.
- Analyze the environment in which projects operate.
- Describe a generalized view of how the various project management processes commonly interact.
- Identify project integration, scope, time, cost, quality, human resource, communications, risk, and procurement management process inputs, tools and techniques, and outputs.
- Identify life cycle phases appropriate to a project.
- Analyze stakeholder needs and expectations.
Locations & Admission Contacts
This program is offered at the following locations. Please contact the Admission representative at the campus or center you wish to attend.
Rochester Center | Kate Connor | kconnor@smumn.edu | (507) 285-1410
Twin Cities Campus | Jacquelynn Austin | jaustin@smumn.edu | (612) 238-4570
















