Required Technology Courses

TC600
Telecommunications Systems  (3 cr.)
Prerequisites: IT 302, IT 420, and IT 421 or equivalents 
This course is a comprehensive overview of data, voice and video networking technology. It reviews essential definitions, theories, and standards and examines the design, implementation and management of LANs, MANs and WANs. The course covers internetworking principles, network management concepts and networking applications.  The course also reviews career options and skill sets in the telecommunications industry. 

TC605
Telecommunications Law and Regulations  (3 cr.) 
Prerequisite: TC 600 
This course examines US telecommunications regulatory history, current structure, and the international regulatory environment. It addresses the purpose and objectives of telecommunications policy and law, telecommunication law, and associated information management laws. It stresses the importance of understanding how the regulatory context affects a network plan.  

TC608
Network Planning and Design  (2 cr.) 
Prerequisite: TC 600 
This course examines the methods used to develop strategic and tactical network plans. It covers the development of measurable owner, user, and custodian requirements. It analyzes and evaluates the various formats for network plans and focuses on the development of a network design and network management plan that can be understood by business executives. 

TC609
Network and Systems Management   (3 cr.) 
Prerequisite: TC 600 
The primary emphasis of this course is infrastructure management. This course covers the concepts, standards, processes, and tools used in the operational lifecycle of a business system. The Information Technology Infrastructure Library (ITIL) systems and service management processes are defined and examined. Network management standards, protocols and information management models are studied. Point solutions and framework products are analyzed.   

TC615
Information and Network Security  (3 cr.)  
Prerequisite: TC 609 
This course examines information security in the context of business and technology. The three primary control objectives: confidentiality, integrity and availability are explored.  Risk assessment methodologies are reviewed and tested.  The creation of information security policies and selection of controls and countermeasures are emphasized. The business impact of recent security incidents is discussed. 

TC620
Wireless Technologies and Solutions  (2 cr.) 
Prerequisite: TC 600 
This course reviews wireless technologies used in PANs (personal area networks) LANs, MANS and WANs.  It examines wireless Internet solutions including the function of handheld devices, middleware and the public carrier segment. Appropriate application of wireless technologies is analyzed and the business benefits of mobile solutions are investigated. 

Required Management Courses

GM600
Management Principles (3 cr.) 
This course provides an overview of key organizational and behavioral concepts, which underlie effective management practice in private and public sector organizations around the world.  Comparative management systems are examined in terms of global applications.  Special attention is given to defining and interpreting cross-cultural differences and influences.  The course emphasizes the approaches of collaboration that especially addresses the expectations, needs and performances of people in organizations and gives attention to the external, internal and global cultures that influence organizational structure, behavior and change. 

GM620
Communication Skills  (2 cr.) 
This course engages students in writing and speaking activities to enhance their personal and professional communications skills. The course also includes study of APA grammar, punctuation, and style requirements as a foundation for all graduate written projects. 

GM629
Project Management  (2 cr.) 
This course facilitates learning and applying the principles and tools of successful project management in organizations. It examines how a successful project manager controls company resources within the limits of time, cost, and performance. 

GM660
Financial Management  (3 cr.) 
This course introduces, discusses and analyzes financial issues facing profit, not-for-profit and governmental organizations in today's domestic and global business environment.  The course provides the general manager with an ethical financial manager's perspective by way of examination of various financial areas including: types of organizations; sources of capital; investment in the US and in foreign countries; asset management; time value of money; international payments and foreign exchange rates; trade theory and policy; and financial statement analysis. 

GM675
Managerial Ethics and Issues  (2 cr.) 
This course examines various theories and methods that can be used to resolve organizational dilemmas involving ethical behavior.  Students apply philosophical principles and managerial techniques to the ambiguous and ethical issues facing today's organizations domestically and globally. 

Required Capstone Course

TC689
Telecommunications Strategies Capstone (3 cr.) 
Prerequisites: This course must be taken in the student's last semester in the program. 
This capstone course provides an opportunity for students to synthesize and apply concepts, knowledge and experiences gained from across the program. Students examine solutions for the real-world challenges of technical managers such as: managing technical employees, vendor management, technology selection, selling concepts to senior management, and policy development. The course also explores methods to raise awareness about personal knowledge and skill sets, and examines techniques to conduct effective research. Students write and present a major research paper on a telecommunications management topic. 

Elective Courses

TC616
Internet Applications (3 cr.) 
Prerequisite: TC 600 
This course provides a review of the technical infrastructure and business uses of the Internet. The course reviews examples of effective and failed Internet business models. It also covers processes, methods and technologies used for website management.  

TC621
Wireless LANs (2 cr.)
This course focuses on wireless LAN technology, standards and management techniques. It examines IEEE 802.11 LAN architecture and components from a conceptual and practical perspective.  The application of wireless LANs is analyzed and the business risks of wireless LANs are investigated.

TC625
Collaboration Technologies and Applications (3 cr.) 
Prerequisite: TC 600 
This course covers the applications and technologies that allow individuals to form virtual teams and work together regardless of location. This includes the design and development of electronic mail systems, voice mail, unified messaging, instant messaging, video conferencing and web conferencing. The course reviews the operational implications, business use and financial justification of these systems. The course also examines selection criteria and best practices. 

TC630
IP Convergence Solutions (3 cr.) 
Prerequisite: TC 600 
This course explores the business and technical drivers behind the convergence of voice and video onto IP based data networks.  Migration techniques and management issues are examined.  IP switching is compared to digital PBXs.  The course also reviews the development of integrated business applications made possible by this technology. 

TC635
Procurement and Vendor Management (2 cr.) 
Prerequisite: GM 660 
This course covers the techniques and methods used to manage the procurement of technology products and services.  The development of technical specifications, product comparison methods and selection process is examined.  The course also covers the application and benefits of a formal RFP process.   

GM605
Creative Problem Solving and Critical Thinking (2 cr.) 
This course gives students the opportunity to learn and practice higher level thinking skills such as: curiosity and imagination, divergent thinking, idea generation, creative problem solving, evaluation, synthesis, critical thinking and analysis. Students develop strategies to: search for challenges, identify problems, produce creative ideas, research solutions, design innovative ideas, and build a case for the solution. 

GM625
Leadership and Decision Making (2 cr.) 
This course introduces selected models and practices in the exploration and understanding of what is effective leadership and decision-making.  Skills necessary for effective decision-making and problem solving within organizations are emphasized from the role of manager. 

GM655
Human Resource Management (2 cr.) 
This course examines core areas of staffing, training, motivation, compensation and benefits, and employee relations in both service and product-driven organizations. It emphasizes the understanding of and the application of effective human resource management principles to the issues faced by the human resource manager in today's world. 

GM670
Strategic Management  (2 cr.) 
This course examines both the theory and application of strategic management tasks. Among the tasks considered are: developing a mission/vision statement, setting objectives, developing and implementing a strategy, and evaluating performance.
 

MIB570
International Field Study  (2-4 cr.) 
Prerequisite: 25 credits completed and Program Director approval. Pre-registration deposit toward course fee required. 
This course provides students with an opportunity for an in-depth analysis and observation of the peoples, religions, culture and international business in countries outside of the United States.  It includes tours, trade shows, meetings with government officials, cultural events, and seminars with local experts in which students will take an active part.  Special emphasis is placed on history, cultural awareness, the role international organizations play in international business and the effects of globalization worldwide.  The focus of this course is to apply academic work to analyze international business issues and to increase travel and cultural competence. The course requires students to analyze and assess international business practices in light of historical, religious, cultural and geo-political considerations that impact the particular country or region of study.