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Standard Turnaround Times

How long does it take to complete a service request?

Plan ahead to allow adequate time for your project to be scheduled for photography, design and printing, so we can provide you the best possible customer service. Following are estimated turnaround times for a variety of printed materials, simple web updates, press releases and photo requests. Since projects vary in size and design, the times needed for production will also vary. Once  your project request form and copy is received, the actual turnaround time for completion can be confirmed. Please note: 

  • Alterations to copy or design will extend timeframes.
  • Add 2-3 weeks if your project requires writing, copy editing or photography.
  • Priority will be given to projects connected to strategic priorities, admission or development, and to projects with event- or mailing-driven deadlines.
  • Projects needed to be turned around faster than the lead times listed above will be flagged as "Rush." Please respect our need to plan and balance our work and only use this designation when necessary.

Press releases:
     Please provide information 2 to 3 weeks prior to your event.

Photo/video requests:
     Please make your request 5 working days prior to your need or event

Advertising:
     Allow 1 week prior to the date your ad materials are due to the publication

Simple one- or two-sided flyers, postcards:
     Design – 5 to 7 days
     Printing – 5 to 7 days

Multi-panel, multi-page full-color brochures, direct mail campaigns:
     Writing/editing – 1 to 2 weeks
     Photography – 1 to 2 weeks
     Design – 2 to 3 weeks
     Printing – 7 to 10 days
     Mailing services – 5 to 7 days

Event posters:
     Design – 5 to 7 days
     Printing (on-campus) – 2 or 3 days (allow 1 week for large-format printing)

E-graphics, updates to existing material:
     Design – 3 to 7 days
     Printing – 5 to 7 days

Promotional items:
     Design – 5 to 7 days
     Printing – 1 to 3 weeks (plus shipping)

Web content edits
     Simple – 3 to 5 days
     Complex or new pages, sections – 1 to 2 weeks