Current Employment Listings

Thank you for your interest in Saint Mary’s University of Minnesota. You must complete an application for each position for which you are applying.

Saint Mary’s adheres to the principle that all persons have equal opportunity and access to admissions, employment, facilities, and all programs and activities of the university regardless of race, color, creed, religion, national origin, gender, sexual orientation, disability, age, marital status, or status with regard to public assistance.

Director of Online Operations
Date Posted 09/04/2020
Hiring Status Accepting Applications
Location Twin Cities Campus
Position Responsibilities

Saint Mary’s University of Minnesota seeks an innovative and dynamic individual for the Director of Online Operations. This full-time position reports to and collaborates with the Vice Provost for Online Strategy and Programs. This role leads day-to-day operations of online degree programs and related offerings, across functional areas within Saint Mary’s University in partnership with education service providers. The Director of Online Operations partners with program leaders, faculty groups, and cross-functional areas to support the development and delivery of high-quality online programs. This position uses data-driven decision making to proactively identify opportunities for process improvement, synthesizing insights into actionable recommendations and prioritizing initiatives to continually improve online degree operations.  

Job responsibilities include organizing and prioritizing operational workflows; identifying and implementing online training for employees; leading policy development implementation efforts to ensure that online programs comply with regulatory and accreditation standards and maximize the student experience; ensuring alignment and engagement of functional resources to deliver online degree initiatives on time and on budget.

Essential Skills and Abilities

The ideal candidate will have a broad understanding of collegiate functions, policy and process relationships, and integration of academic and administrative technologies; experience negotiating and administering contracts; project management skills involving multiple stakeholders within a complex matrix; effective leadership skills; excellent communication; strong interpersonal, organizational, and customer service skills.

  The successful candidate must support, respect, and advance the mission of Saint Mary's University as a Lasallian Catholic institution.
Education and Experience

Bachelor’s degree in business, operations management, or related discipline is required; MBA with operations management emphasis is preferred.  Minimum of five years’ demonstrated success in higher education administrative leadership; comparable corporate leadership success in operations management, preferably in a B2C online services or corporate development for B2C online services. All offers of employment are contingent upon the successful completion of a criminal background check.

Additional Required Materials Cover letter, resume, and contact information for three professional references.
Application Review Date
Starting Date
Contact Andrea Carroll-Glover
Contact Email
Position Full-time
Contract Length 12 Month
Other Details / Information
Benefits Full
Work Sponsorship This position is not eligible for work sponsorship
  We encourage members of the protected classes as defined by the federal, state, and municipal law and those persons attracted to a university with a Lasallian Catholic identity to apply.