B.S. in Healthcare and Human Services Management

The Bachelor of Science in Healthcare and Human Services Management program is designed for individuals who want to advance in the health or human services field or to continue on to graduate studies.

A Growing Industry

Statistics indicate a high demand of positions in health care.

Largest Growing Sector

To meet growing healthcare needs, the number of healthcare professionals will have to expand by almost 30 percent overall by 2020—the most dramatic growth of any sector in the U.S. (PDF of full study) Healthcare will provide 12.3 percent of all net new jobs over the next decade and 8.7 percent of all replacement jobs.

Largest Projected Average Growth

According to the U.S. Bureau of Labor Statistics, the growth in jobs for healthcare professional and technical occupations (31 percent) and support positions (26 percent) is expected to exceed the projected average growth in the number of all jobs in the U.S. over the same period, which is 17 percent.

Job Opportunities

Careers available for graduates of the Healthcare and Human Services Management program include:

  • Medical and health-services managers
  • Patient care providers
  • Hospital and clinic employees
  • Laboratory managers
  • Emergency medical technician supervisors
  • Case managers
  • Social service liaisons
  • Residential coordinators
  • Patient/client advocates
  • Employment support workers
  • County financial workers
  • Community service managers or directors
  • Social and community assistants
  • Probation/corrections assistants
  • Nonprofit management

Program Outcomes

Graduates of the B.S. in Healthcare and Human Services Management program are expected to be able to do the following:

  • Demonstrate awareness, respect, and adaptability for socio‐cultural diversity in an ever‐changing healthcare and human services environment.
  • Integrate effective and professional written, verbal, and interpersonal communication skills into daily practice.
  • Act through an ethical and professional mindset with accountability for one’s own actions.
  • Demonstrate management skills required in today’s workplaces.
  • Incorporate research skills, information literacy, and data analysis into evidence‐based practices.
  • Analyze the impact and interaction of public policy issues and healthcare and human services.
  • Evaluate the implications and benefits of health information systems.

As a working adult, you have experience that matters. Your firsthand knowledge will enhance classroom discussions, and you’ll gain skills that employers want. Plus, with Saint Mary's generous credit transfer policies, the coursework that you've already completed will help you finish your degree faster.

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Applicants must submit:

  1.  Completed application form with the nonrefundable application fee (fee not required for alumni or students seeking readmission or veterans and active military personnel), and
  2. All official transcripts issued to Saint Mary’s University of Minnesota from all previous institutions attended with a minimum of 30 semester credits with a basic English composition course. 
    (An official transcript is one that is sent to the university by the credit-granting institution. Transcripts from countries other than the U.S. must be evaluated by a university accepted evaluation source, such as World Education Services, Educational Credential Evaluators, Educational Perspectives, or One Earth International Credential Evaluators and be deemed equivalent to accredited U.S. university standards).

Please Note: Application materials should be sent to the attention of the Office of Admission on the Twin Cities campus.

Saint Mary’s University of Minnesota
Office of Admission
2500 Park Avenue
Minneapolis, MN  55404


This program is offered at our Twin Cities and Rochester locations.

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Degree Requirements

Degree Requirements

A minimum of 122 credits is required for graduation with a bachelor of science degree from Saint Mary's University. All students must meet the general education credit requirements. A minimum of 36 credits is required to complete the B.S. in Healthcare and Human Services Management program.

Required Shared Core Courses 24 cr.
Required Specialization Courses 12 cr.
Total 36 cr.

Required Shared Core Courses: 24 cr.

BPH415 Health Policy and Ethics (3 cr.)

This course explores the concepts of legal, ethical, economical, and regulatory dimensions of healthcare and public health policy, and the roles, influences and responsibilities of the different agencies and branches of government.

Upon completion of the course, students are expected to be able to do the following:

  1. Examine the relationship between policy decisions and their effects on community systems and social change.
  2. Understand the roles of both governmental and non-governmental agencies in healthcare and public health policy.
  3. Identify and relate codes, regulations, and laws to public health issues, including vaccination, drinking water, work place safety, food safety, gun violence, and motor vehicle safety.
  4. Analyze the significance of ethical values and beliefs, and the roles they play in decision making.

HHSM302 Writing in the Health Professions (3 cr.)

This course provides strategies for developing academic and professional writing skills relevant to professions in health and human services. Topics include effective written communication in the workplace and appropriate communication styles based on audience. Academic writing is addressed, including use of American Psychological Association (APA) formatting, and library and web research resources. The skills learned prepare the student for written communications in other courses and in multiple occupational settings. 

Upon completion of this course, students are expected to be able to do the following:

  1. Identify a research topic and develop a thesis statement.
  2. Demonstrate academic integrity and the ethical use of sources in written and oral communication.
  3. Locate and evaluate relevant academic and scholarly sources on a research topic, using library databases and technology resources.
  4. Write and organize a variety of written reports and annotated documents.
  5. Apply APA formatting to documentation.
  6. Organize and manage ideas and sources for research topics.

HHSM303 Communicating in the Health Professions (3 cr.)

This course builds upon the work in HHSM302, with a focus on accountability via planning, organizing, and tailoring messages for a variety of internal and external audiences; responsibility for information literacy; and honing the communication and presentation skills necessary in dynamic and diverse workplaces. Technology is utilized to effectively create and deliver these messages.

Upon completing this course, students are expected to be able to do the following:

  1. Demonstrate effective organizational communication skills in a variety of contexts and with a variety of audiences, including those with diverse backgrounds and experiences.
  2. Analyze, integrate, and apply interpersonal communication and small group dynamics related to health and human services.
  3. Create and deliver organized, professional, informative, and persuasive presentations on specific field related topics, using appropriate technology, media, graphics, and APA documentation.
  4. Write and revise presentation materials to meet the audience at the appropriate level of literacy and understanding. 

HHSM325 Cultural Competency for Health and Human Service Professionals (3 cr.)

This course examines best practices in the delivery of health and human services that meet the social, cultural, and linguistic needs of those served. The vital link between cultural competency and access to quality care is examined in both healthcare and human services fields. Special attention is given to underserved communities.

Upon completion of this course, students are expected to be able to do the following:

  1. Identify and acknowledge biases and beliefs about diversity.
  2. Describe the impact cross cultural competency has on access to health and outcomes.
  3. Practice with respect, knowledge, and skills related to clients' age, class, color, culture, disability, economic status, ethnicity, family structure, gender, gender identify, lifestyle orientation, national origin, race, and religion.
  4. Recognize contributions from a diverse population, interacting as individuals or groups, to guide evolving organizational and societal systems.

HHSM405 Healthcare Information Management (3 cr.)

This course provides an overview of information management in health and human service organizations. It examines the evolution of informatics, the rules, regulations, and ethical concerns that impact the health and human service practitioner. An analysis of the principles and processes of information management tools for healthcare and human service systems is included.

Upon completion of the course, students are expected to be able to do the following:

  1. Analyze overall trends and direct practice decisions in healthcare and human services utilizing information systems and electronic medical records.

  2. Apply the federal, state, and local statutes that address compliance, confidentiality, privacy protection, ethical concerns, and dissemination of electronic health and human service records.

  3. Identify how information management is applied in public healthcare and human service practices on both micro and macro levels.

  4. Illustrate how the roles found in healthcare settings interact and affect the roles found in human services and the importance of current and accurate data in fostering these relationships.

  5. Apply common terminology and acronyms related to health and human service informatics.

  6. Evaluate the current models used for informatics management and reporting, and address future trends within the industry.



HHSM410 Current Issues in Health: Research and Practice (3 cr.)

This course provides strategies needed to make informed decisions in the field of healthcare and human services. Emphasis is placed on gathering and evaluating research on one chosen critical global issue, and developing creative solutions to the topic. An issue chosen could be, but is not limited to, health disparities, aging, immigrant needs, and mental health.

Upon completion of this course, students are expected to be able to do the following:

  1. Locate information and research focusing on a global critical issue, using relevant healthcare and human services databases.
  2. Evaluate literature for its quality, relevance, and application.
  3. Identify different research methodologies, including valid and reliable data collection and analysis for informed decision making in the health and human services sectors.
  4. Apply research findings in an evidence-based approach to solution development.

HHSM430 Quality and Performance Improvement for Service Providers (3 cr.)

This course provides an overview of the administration and organization of quality improvement strategies and patient safety practices and processes within health and human service organizations. An analysis of issues faced by the health sector and the administrative responsibilities and structures with respect to production and service quality, including the function and roles of professional and non-professional staff.

Upon completing this course, students are expected to be able to do the following:

  1. Assess quality and patient safety history and trends.
  2. Discuss management's role in quality management and performance improvement.
  3. Analyze common quality improvement frameworks. 
  4. Demonstrate an understanding of the role of interdisciplinary teams in quality and safety initiatives

HHSM490 Health and Human Services Capstone (3 cr.)

This capstone course integrates knowledge and skills developed in previous courses and provides an opportunity to apply them to a selected topic in an area of interest. Students and instructor select a topic currently confronting the field of study or profession, clearly define the topic using appropriate references and resources, and write and present their comprehensive project.

Upon completion of this course, students are expected to be able to do the following:

  1. Analyze ethical, legal, and professional implications of actions taken in the health and human services field.
  2. Develop strategies for continued professional development and opportunities in a chosen field.
  3. Demonstrate knowledge of how sociocultural issues inform and impact the delivery and outcomes of healthcare and social services to individuals, families, and communities.
  4. Examine local and national trends in the health and human services field.
  5. Research and analyze current issues in health and human services and apply the findings in an evidence-based approach to solution development.

Specialization - Healthcare Management: 12 cr.

HHSM400 Workplace Training Strategies in Healthcare (3 cr.)

This course examines how to facilitate concepts of training in the development of professionals in healthcare using adult learning strategies. The course includes assessing learning needs, designing and facilitating training, and measuring learning effectiveness. 

Upon completion of this course, students are expected to be able do to the following:

  1. Apply a training model for delivering work-place learning.
  2. Incorporate learning needs of adult learners into instructional design.
  3. Create measurable learning outcomes.
  4. Explore available technology to deliver effective instructional strategies.

HHSM420 The U.S. Healthcare System (3 cr.)

This course covers the core structure of the U.S. healthcare system, including components of the system, financing, delivery of healthcare, and the consumer perspective.  Emerging healthcare trends and issues in the 21st century are explored, including the impact of healthcare and other policies and legislation on patients, providers, and payers.

Upon completion of this course, students are expected to be able to do the following:

  1. Describe the structure and function of U.S. healthcare systems.
  2. Analyze the impact of policy and political decisions on the healthcare system.
  3. Describe and compare how healthcare delivery systems are organized and financed, including contrasting models in other areas of the world.  
  4. Analyze the challenges of emerging healthcare trends and the impact on our public health systems and needs.

HR340 Strategic Human Resource Management (3 cr.)

This course examines strategic human resource functions performed in organizations.  It includes planning, job analysis and design, job description, recruiting and hiring, training, performance management, regulation, evaluation, benefits, and labor law. Trends impacting the field are examined, including the use of technology in managing human resource functions, and the role of human resources in a global business environment.

Upon completion of this course, students are expected to be able to do the following:

  1. Analyze human resource management and its component functions.
  2. Appraise human resource's organizational role in strategic planning.
  3. Develop a strategic plan that addresses a relevant human resource issue.
  4. Apply human resource management theories to practice in organizations.
  5. Analyze how social and cultural factors impact human resource strategy both domestically and in the global environment.
  6. Explain how technology is incorporated within human resource functions.


MG410 Applied Leadership and Management (3 cr.)

This course explores the application of leadership and management theory in today's business organizations.  Contemporary organizational leadership theories and practices are examined.  Also examined are management functions such as planning, organizing, and decision making.  The course emphasizes the analysis of leadership and management skills needed by professionals in various organizational situations.  Leadership and management practices in the context of various organizational trends are evaluated.

Upon completion of this course students are expected to be able to do the following:

  1. Assess leadership and management theories, frameworks and concepts.
  2. Explain the roles and responsibilities required of leaders and managers in organizational contexts.
  3. Analyze the circumstances that require the application and practice of leadership and management skills.
  4. Evaluate the significance of both formal and informal leadership roles in an organization. 
  5. Demonstrate management skills such as planning, goal setting, decision-making, and measuring outcomes.
  6. Explore emerging trends that impact organizations such as global competition, workforce diversity, corporate social responsibility, and organizational change that leaders and managers need to understand.
  7. Assess the impact of effective leadership in developing ethical organizational cultures.

Specialization - Human Services: 12 cr.

HHSM301 Human Service Systems (3 cr.)

This course provides an overview of the historical development of the human services field, human service theories, the systems approach to human services, and the role of the human service professional. It also explores trends in the field of human services, such as medical and mental health breakthroughs and changes in client populations.

Upon completion of this course, students are expected to be able to do the following:

  1. Explain the historical development of the human services field and its current structures and issues.
  2. Identify theoretical orientations in human service work.
  3. Compare and contrast approaches to human service systems and human service delivery models.
  4. Understand the role of the human service professional in a variety of settings.
  5. Identify trends in the field of human services and their implications for the work of the human service professional.

HHSM310 Care Management for Human Service Professionals (3 cr.)

This course examines methods and strategies for assisting clients to work within the human service system, including setting client goals, designing and implementing treatment plans, and connecting clients to appropriate community resources.

Upon completion of this course, students are expected to be able to do the following:

  1. Demonstrate the ability to function within the structure of human service delivery systems.
  2. Administer a professional client needs assessment.
  3. Facilitate client goal setting to overcome problems or maintain achievements.
  4. Design and implement client treatment plans to support goals.
  5. Match clients to community resources needed to attain goals.
  6. Monitor and evaluate client progress per treatment plan objectives.
  7. Facilitate client decisions on treatment options based on professional human service standards.

HHSM317 Lifespan Psychology (3 cr.)

This course provides an overview of theories of human development and research in the field. Physical, cognitive, emotional, behavioral, and social aspects of lifespan development are covered.

Upon completion of the course, students are expected to be able to do the following:

  1. Identify the basic stages of human development from conception to old age.
  2. Describe theoretical approaches to human development and how each theory explains growth, development, and behavior.
  3. Understand the influence of heredity, environment, and maturation on changes across the life span.
  4. Identify developmental changes from physical, cognitive, affective, and social perspectives.
  5. Understand how ethnicity, culture, and gender might influence human development during particular developmental stages.

HHSM375 Counseling Theory and Skills (3 cr.)

This course provides students with an overview of the major theories in counseling and psychotherapy and is designed to expose students to essential skills and techniques needed for client engagement, follow-through, completion, and overall therapeutic effectiveness.  This course is highly experiential in its format, utilizing role plays, interviews, and the opportunity for the students to identify their own values, interpersonal style, and increased self-awareness.

Upon completion of this course, students are expected to be able to do the following:

  1. Integrate counseling theory and therapeutic skill development.
  2. Develop skills in effective and appropriate non-verbal and verbal responses.
  3. Use appropriate client interview techniques to surface critical information.
  4. Recognize cultural considerations when working with clients.
  5. Identify issues of privacy and maintain boundaries in working with clients, groups, or communities.
  6. Assess personal ethics, values, and interpersonal skills and how they relate to professional interactions with clients.

Graduate Level Elective Courses

HHSMXXX Graduate Level Electives (- cr.)

The elective choices in the HHSM specializations exist so students may choose to take previously approved graduate level courses at the end of their degree program. Students who anticipate enrolling in the M.A. in Health and Human Services Administration, M.A. in Counseling and Psychological Services, Addiction Studies graduate certificate, M.A. in Marriage and Family Therapy, or M.A. in Integrated Studies at Saint Mary's University may take up to 6 graduate-level credits within the bachelor's program from a specified list of courses offered by Saint Mary's University.  The B.S. completion program director must advise the student and approve enrollment in the graduate course. The graduate course must be taken within the final 12 credits of the B.S. completion degree. These courses will satisfy the residential credits as part of both bachelor's and master's degrees. To receive graduate credit, the student must earn a grade of B or higher.

Requirements for Double Major

For those students seeking both the Public Health, B.S. and Healthcare and Human Services Management, B.S. please see the dual program requirements.

Public Health/Healthcare and Human Services Management, B.S. 

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